Technical Services Veterinarian – Canada

Technical Services Veterinarian Canada

We have an opportunity for a Technical Services Veterinarian in Canada. This role ensures technical support for all production animal products to company personnel and veterinary customers, through timely transfer of information and technical training. This role focuses on traveling in the field with Territory Managers and Regional Sales Managers. The incumbent will observe Key Account Management principles and engage with sales on the business side of clinics.

The Technical Services Veterinarian will respond to technical inquiries from internal and external customers in a timely manner, keeping in mind deadlines and procedures.

The Technical Services Veterinarian will ensure complete and timely management of pharmacovigilance cases in the territory, will report case details to the Regulatory Affairs department upon receipt, will perform investigations and follow up cases and will close cases upon resolution. The role involves technical transfer. For example, the Technical Services Veterinarian will organize and deliver appropriate technical training sessions for internal customers include sales, marketing and customer service. The Technical Services Veterinarian will organize and deliver training sessions for customers including veterinarians and producers. The incumbent will provide assistance developing communication materials and will participate in key meetings and develop strong relationships with customers, key opinion leaders, academic and veterinary organization. The incumbent will keep up to date on veterinary topics through technical publications, conference attendance and formal training.

Qualifications include a degree in Veterinary medicine with a license to practice veterinary medicine in Canada, 3-5 years of experience in a veterinary practice, working knowledge of MS office, good competence in communication and professional meetings, bilingual in French and English, ability to travel 65% of the time. Other qualifications include customer orientation, excellent communication skills, credibility and creativity.

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