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Operations Manager – Houston, TX area – #8159

Operations Manager – Houston, TX area – #8159

The Operations Manager is responsible for the business operations including financial responsibility for financial goals, hiring and supporting department leaders in training support staff, working with accounting to prepare financial statements and budgets, maintaining inventory and an inventory control system, managing and implementing safety and security procedures, responsible for all HR needs for staff and ownership and facility Management. This is a leadership position with the additional responsibility of ensuring a positive work environment ensuring that the company is a fun and fulfilling place to work while achieving goals. .

 JOB REQUIREMENTS/SKILLS/PHYSICAL DEMANDS:

Experience requirements

  • Work exposure to all aspects of a business enterprise, with demonstrated competence in budgeting and financial reporting and in staff management.
  • Minimum two years working either in a veterinary, shelter, or similar environment.
  • May be some holidays and/or weekends you are needed to work.

Personal requirements

  • Feel and express a genuine liking for animals and for working in an animal-care environment
  • Must be able to work with the broad general administrative supervision of the owners and the doctor on staff.
  • Must be able to tactfully assert “take charge” capabilities.
  • May be required to work uncommon hours, overtime, and be subject to recall in emergency situations.
  • Deal intelligibly, pleasantly, and efficiently with owners, staff, and partners on the telephone and in person. Often doing several things at one time.
  • Display tact and diplomacy with staff members, vendors, and partners.
  • Be flexible in attitude and work habits.
  • Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting or standing for extended periods of time.

Duties:

Staff Relations

  • Maintains company philosophy for attracting new client partners and retaining existing ones.
  • Assisting the accounting department with billing concerns with clients. Also, with department concerns that affect revenue or spending.
  • Work with the adoptions and enrichment department. Logistics, Laboratory, and Animal Care.

Human resources

  • Plans and organizes all personnel activities.
  • Develops and updates the employee handbook, written job descriptions, employee personnel files.
  • Schedules and coordinates regular performance reviews.
  • Hires and manages support staff and/or staff supervisors; schedules staff and doctors.
  • In consultation with owners and doctors, sets and periodically reviews salaries and benefits.
  • Provides phase training and helps staff plan for continuing education; establishes and maintains publications and veterinary medicine library.
  • Resolve staff issues.
  • Is accessible by staff while maintaining a professional relationship with them.

Finance and accounting

  • Responsible for the overall financial performance, ensuring that financial goals are achieved. Works with the accountant in preparing budgets and financial statements and providing information for tax planning and tax returns.
  • Reviews financial statements and key performance indicators and discusses them with the owners and doctors.
  • Assists with setting goals for facility performance based on previous performance and mission/vision; designs strategies for meeting these goals.
  • Supervises usage of software to ensure that client records are entered consistently and correctly.
  • Assists accounting when needed on monitoring accounts payable and receivable.
  • Establishes an inventory control system to assure adequate stocks of supplies are available; plans for periodic audits, and helps when needed with negotiations best prices.

Facility

  • Develops a schedule for vehicle maintenance and supervises maintenance activities to ensure all needed tasks are staying on track and completed.
  • Orders and supervises storage of non-medical supplies. Will assist with medical items when needed.
  • Maintains the facility/vehicle visually appealing to partners and staff.
  • Designs and administers safety and security regulations and training.

Other

  • Communicates objectives, motivates staff, builds and maintains morale; maintains core values and standards.
  • Takes an active role in all staff meetings.
  • Promotes cooperative working environment among staff members; understands the value of teamwork; shows enthusiasm and willingness to perform as necessary to help the team function as a unit.
  • Understands and carries out oral and written directions.

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