Veterinary Regional Manager of Operations – Raleigh, NC – #7761

Veterinary Regional Manager of Operations – Raleigh, NC – #7761

We are seeking an experienced Veterinary Regional Manager of Operations to support our late 2024 growth.

We are seeking the right fit for our organization, so are casting a wide net. Candidates located in many areas of Virginia and North Carolina will be considered, with a home base in North Carolina being preferred.

We have a fast-paced, challenging, and supportive work environment. Focused servant leaders with entrepreneurial mindsets consistently find ways to excel and grow. We have a strong track record of promoting team members from within.

The Veterinary Regional Manager of Operations develops leadership and management skills in hospital leaders, drives enhancements in patient care & client service, and maximizes operational efficiencies within a network of 7-10 practices with an average total annual revenue of $15-25 mm.

Core Skills

• Effective Communication – Clear, concise, considerate communication style. Highly skilled in motivating teams and resolving conflict.
• Leadership Development/Coaching – Skilled in identifying and developing hospital leaders. Experience teaching leadership and management skills in both one-on-one and group settings.
• Veterinary Practice Management – Strong command of veterinary practice management processes, standards, and benchmarks. Understanding of veterinary practice management systems, basic standards of care, and unique aspects of the veterinary industry that influence retention and productivity.
• Financial Acumen – Strong command of Profit & Loss statements. Makes data-informed decisions.
• Multi-tasking – Ability to manage many projects/initiatives simultaneously. Strong prioritization and delegation skills.
• Problem Sensitivity/Escalation – Ability to understand the complexity of current problems and detect upcoming or potential problems. Thinks strategically and fosters collaboration to solve problems efficiently and effectively.

Core Responsibilities

• Leadership Development, Human Resources

• • Identifies and grows strong medical and operational leaders and fosters collaboration across hospitals.

• • Ensures practice leaders are effectively and consistently supporting their team members. Identifies and executes plans to improve recruitment and retention across all departments.

• • Leads and/or facilitates compensation, conflict resolution, and other HR-related discussions.

• • Build strong, collaborative relationships with Associate Veterinarians and support staff department leads.

• Practice Growth and Facility Management

• • Leads organic growth initiatives within the region. Takes a proactive approach to identifying and presenting new organic growth opportunities.

• • Monitors and actively improves hospitals’ financial performance through the utilization of provided resources and aligning local teams on common goals.

• • Ensures hospitals properly manage their online reputation.

• • Identifies opportunities for facility improvements that will drive long-term growth and sustainability. Partners with the Facilities Manager and Director of Operations to research and execute options.

• • Ensures facilities are compliant with state and local laws and regulations and that facility appearance and upkeep are properly managed.

Requirements (Experience)

• Minimum of 2 years veterinary Multi-Unit Management experience, defined as operating a minimum of 4 veterinary hospitals with a total minimum of 8mm annual revenue AND
• Minimum of 5 years in leadership roles in the veterinary industry

OR

• Minimum of 5 years of Multi-Unit Management in a healthcare setting AND
• Minimum of 2 years of veterinary experience in any role that provides awareness of the unique aspects of management within the veterinary industry
• Ability to grow into managing 7-10 locations with 15-25mm total annual revenue
• Ability to plan and execute management and organic growth plans tailored to each practice in partnership with local leadership

Requirements (Travel)

• Ability to travel within a region up to 75%

Compensation Range (experienced Regional Managers supporting 7-10 hospitals with up to 25mm in total annual revenue)

• $100,000 – 125,000 + annual performance-based bonus

Life in Raleigh

Raleigh, NC, is a booming metropolis that offers a big city feel with Southern charm. It’s a smart, modern-meets-historic destination that has a lot to offer and no matter what path you choose, you will be energized by its fired-up cultural heartbeat. Spend a day hopping between the Tree State Museum of art, history, and natural sciences. Wander around the grounds of the State Capitol, stroll past the graves of Civil War Generals, or meander along the cobblestone streets of City Market. And with over 150 parks, lakes, and greenways in Raleigh alone, there is ample opportunity to enjoy golf, biking, swimming, boating, and other outdoor activities.

If you think you are the right candidate for this animal health industry job opportunity, then get in touch with us today. Click on the “Apply” button below.